Queensland PCA Breakfast
Consumer Retail Trends: The Customer is at the Heart of Retail Success.
On June 13, Mainbrace Constructions proudly sponsored the Property Council of Australia’s retail breakfast event. The theme of the morning was “Consumer Retail Trends: The Customer is at the Heart of Retail Success.”
We were fortunate to hear from Toby Cumpstay, Senior Merchant Success Manager at Shopify, who provided valuable insights into the current economic conditions and consumer spending trends. He took us through the key findings of Shopify’s recent Australian Retail Report, giving us incredible stats like this one: 49% of consumers now prefer to shop in-store compared to 38% in 2023.
Toby highlighted how understanding these shifts is essential for making informed business decisions in the retail sector.
The event offered an in-depth look at data-driven strategies that uncover the ever-evolving habits of today’s shoppers and what that means for the retail industry.